Privacy Policy
at jkt88

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that directly or indirectly identifies a natural person, including name, date of birth, contact details, financial information, device identifiers, and gameplay history.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, jkt88.
• "Data Processor" means any third party that processes Personal Data on behalf of jkt88 under a contractual obligation.
• "Platform" means the jkt88 website, mobile-optimised interface, and any related applications available at https://jkt88.lat.
• "Cookies" means small text files placed on your device by the Platform to facilitate functionality, analytics, and session management.

jkt88 is the Data Controller responsible for your Personal Data collected through the Platform. jkt88 operates as an internationally licensed online gaming and sports betting platform, offering services to players located in Indonesia. As the Data Controller, jkt88 is responsible for ensuring that your Personal Data is handled in accordance with this Policy and applicable international data protection standards.

For all privacy-related enquiries, requests, or complaints, you may contact our Data Protection team using the details provided in Section 15 (Contact) of this Policy.

jkt88 collects Personal Data through several channels — directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party service providers where necessary. The categories of data we collect include:

3.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Indonesian NIK/KTP number, passport number).
• Contact Data: Email address, mobile phone number, and Indonesian residential address (including city, province, and postal code).
• Financial Data: Bank account details (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI), e-wallet identifiers (e.g., OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction records including deposit amounts, withdrawal requests, and account balance history.
• KYC Documents: Copies of identity documents, proof-of-address documents, and payment method verification documents submitted during the Know Your Customer (KYC) process.
• Communications Data: Messages, emails, and live chat transcripts exchanged with jkt88 support staff.

3.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and time zone settings.
• Usage Data: Pages visited, session duration, navigation paths, game titles played, bet amounts, wager outcomes, and feature interactions within the Platform.
• Cookie and Tracking Data: Session cookies, persistent cookies, analytics identifiers, and similar tracking technologies as described in Section 7.

3.3 Data Received from Third Parties

• Payment Processors: Transaction confirmation data and fraud-screening results from payment partners processing IDR deposits and withdrawals.
• Identity Verification Providers: Results of automated document verification checks performed by our KYC service partners.
• Anti-Fraud and AML Services: Risk scores and watchlist-screening outcomes provided by internationally accredited anti-money laundering and fraud prevention vendors.

jkt88 processes your Personal Data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the original reason for which it was collected. The primary purposes for which we process Personal Data are:

jkt88 processes your Personal Data on the following legal grounds, which correspond to the processing purposes described in Section 4:

• Contractual Necessity: Processing required to fulfil our obligations to you under the jkt88 Terms & Conditions — including account creation, transaction processing, and customer support.
• Legal Obligation: Processing necessary to comply with applicable law, including KYC verification, anti-money laundering (AML) screening, and responding to lawful regulatory requests.
• Legitimate Interests: Processing carried out in jkt88's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, and service improvement through aggregated analytics.
• Consent: Processing based on your freely given, specific, and informed consent — in particular, the sending of personalised marketing communications. You may withdraw this consent at any time by contacting support or updating your Account notification preferences.

jkt88 does not sell, rent, or otherwise trade your Personal Data to third parties for commercial purposes. We may, however, share your data with the following categories of recipients under strict confidentiality obligations:

• Payment Service Providers: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) for the sole purpose of processing your financial transactions.
• KYC and Identity Verification Partners: Accredited third-party providers that assist with automated document verification, age confirmation, and watchlist screening as part of our KYC programme.
• Anti-Fraud and AML Vendors: Specialist service providers that supply risk-scoring, transaction monitoring, and sanctions-list screening to protect the integrity of the Platform.
• Game Content Providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe receive only the technical session data necessary to deliver and record game rounds. They do not receive your full identity profile.
• IT Infrastructure and Cloud Providers: Hosting, database, and content-delivery partners who process data on our behalf under binding data processing agreements.
• Legal and Regulatory Authorities: Law enforcement agencies, courts, regulators, or other public bodies where jkt88 is required by applicable law to disclose information, or where disclosure is necessary to protect the rights, property, or safety of jkt88, its players, or the public.

All third-party Data Processors engaged by jkt88 are contractually obligated to process Personal Data only on our documented instructions and to implement appropriate technical and organisational security measures.

The jkt88 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to gather aggregated analytics data that helps us improve our services. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to operate. These include session management cookies that keep you logged in securely and cookies that prevent cross-site request forgery (CSRF). These cookies cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Remember your preferences such as preferred language settings, display options, and recently viewed game categories, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform — which pages are visited most frequently, where users drop off in registration flows, and which game categories attract the most engagement. This data is used solely for internal service improvement.
• Marketing Cookies: Where you have given your consent to marketing communications, these cookies help us understand which promotional campaigns are most relevant to you, enabling us to present personalised bonus offers within the Platform.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the jkt88 Platform, including the ability to log in and place wagers.

jkt88 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, or to resolve disputes and enforce our agreements. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account being active on the Platform.
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with international AML record-keeping standards.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the conclusion of the business relationship, whichever is later.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction to support dispute resolution and quality assurance.
• Marketing Consent Records: Retained for the period during which consent is active, plus an additional period of two (2) years to demonstrate compliance with consent requirements.

Following the expiry of the applicable retention period, your Personal Data will be securely deleted or anonymised so that it can no longer be linked to your identity.

jkt88 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• Encryption in Transit: All data exchanged between your device and jkt88 servers is encrypted using 256-bit SSL/TLS protocols, ensuring that communications cannot be intercepted or read by unauthorised parties.
• Encryption at Rest: Sensitive Personal Data stored on jkt88 infrastructure — including financial account details and KYC documents — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to systems containing Personal Data is restricted on a strict need-to-know basis. All internal staff with access to player data are required to complete data protection training and are bound by confidentiality obligations.
• Two-Factor Authentication: jkt88 offers two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA from your Account security settings to protect against unauthorised login attempts.
• Continuous Monitoring: jkt88 employs automated intrusion detection systems and conducts regular security audits and penetration testing to identify and remediate vulnerabilities in our infrastructure.

While jkt88 takes all reasonable technical and organisational measures to protect your data, no internet transmission or storage system can guarantee absolute security. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jkt88 will notify affected players promptly and take all necessary remediation steps.

As an internationally operated online gaming platform serving players across Indonesia, jkt88 may transfer certain Personal Data to servers or service providers located outside of Indonesia. Where such transfers occur, jkt88 ensures that appropriate safeguards are in place, including contractual data protection clauses that impose obligations on the receiving party equivalent to those described in this Policy.

By using the jkt88 Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your Personal Data to jkt88's international infrastructure and vetted service partners where necessary to deliver our Services.

As a jkt88 player, you hold the following rights in respect of your Personal Data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request — [Your Username]".

jkt88 will respond to all Data Rights Requests within thirty (30) calendar days of receipt. Where a request is complex or we receive a high volume of requests, this period may be extended by a further two months, in which case we will notify you of the extension and the reason for it within the initial thirty-day period.

The jkt88 Platform is strictly intended for adults aged 21 years and over. jkt88 does not knowingly collect, process, or store Personal Data from individuals under the age of 21. If we discover that Personal Data has been submitted by a person under 21, we will immediately suspend the associated account, void any transactions, return deposited funds to the original payment source, and permanently delete the data collected.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account or submitted data to jkt88, please contact us immediately at [email protected] so that we can take prompt remedial action.

The jkt88 Platform may contain references to or integrations with third-party services such as game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) and payment processors. While jkt88 takes care to partner only with reputable providers, we do not control the privacy practices of third-party platforms and are not responsible for the content or data handling practices of any external service.

We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of jkt88, including your bank's or e-wallet provider's data protection documentation.

jkt88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via their registered email address or via an in-Platform notification.

Your continued use of the jkt88 Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised Policy, you must cease using the Platform and request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jkt88 handles your Personal Data, please contact us through the following channels:

• Live Chat: Available 24/7 through the Platform dashboard. This is the fastest way to reach our Indonesian-speaking support team for urgent privacy concerns.
• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" as appropriate. We aim to respond within 3 hours during WIB business hours and within 24 hours at all other times.

Support is available 24 hours a day, 7 days a week, including all Indonesian public holidays. Indonesian-speaking agents are available at all times. All operational time references are in WIB (Western Indonesia Time, UTC+7); jkt88 also serves players in WITA (UTC+8) and WIT (UTC+9) regions.